Digital Services Division

This Division is a leader in digital solutions with over 10 years of experience and over 4,000 satisfied customers, including insurance companies, service companies, pharmaceutical companies, and telecommunications companies. Since 2010, Grupo Onyx has been certified in the fundamentals of information security. The solutions that the company offers contribute to the objectives of the clients, increasing their income, focus, utility, and productivity. The Division seeks to advise clients and develop long term relationships. The infrastructure and the cloud is more robust, with a higher redundancy and elasticity between competitors. As part of the service that is offered, the company guarantees high accessibility, international standards compliance, integrity, and information security.

Products and Services

  • Electronic Invoice Certification.

  • Generation, Distribution, and Management of Online Documents.

  • Digital Engagement Solutions.

  • CRM Sale Point Solutions.


The Division was created in January 2010, accredited by Superintendencia de Administración Tributaria (SAT due to its acronym in Spanish) as electronic invoice issuers. In October 2018, the company was accredited as electronic invoice certifiers in the FEL regimen. In 2020, the company began offering services outside of Guatemala. Currently, the company is in the process of starting operations in the Caribbean and South America.